AT&T No Longer Requires QPass for Mobile Donations

Up until very recently, AT&T required the use of the Amdocs/QPass system for mobile donations.  If a user texted GIVE to a giving shortcode, the confirmation text would come back from a different number - a special AT&T number.  This made for a pretty confusing user experience.

AT&T has recently changed their policy, allowing the confirmation request to come from the shortcode itself.  This is a great step in the right direction towards improving the consumer experience when donating via SMS.

Posted at 6:23 PM (3 years ago) | Permalink